GEM HD Signs & Banners

FAQ

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Your satisfaction is our priority. If you need further assistance or have additional questions, feel free to contact our support team. We’re dedicated to ensuring you have a seamless experience with Gemhdsigns®.

Yes, we offer bulk discounts for large quantity orders. Please contact our sales team for a custom quote based on your specific needs.

We use high-quality, durable materials for all our products to ensure they withstand various weather conditions and long-term use. Specific material details can be found on each product page.

To extend the life of your banners and flags, we recommend cleaning them with mild soap and water, and storing them in a cool, dry place when not in use. Avoid exposing them to extreme weather conditions for prolonged periods.

Frequently Asked

Question

We’re here to help! If you have any questions that aren’t covered in our FAQ, please don’t hesitate to reach out to our customer service team. We’re committed to providing you with the best experience and are always ready to assist you with any inquiries

Yes, we offer professional design services to help bring your vision to life. Our experienced designers can assist you in creating custom graphics that will make your banners and displays stand out.

We accept a variety of file formats including AI, EPS, PDF, JPG, and PNG. For best results, please ensure your files are high resolution (300 dpi) and in CMYK color mode.

Changes to your order can be made if it has not yet gone into production. Please contact our customer service team as soon as possible if you need to make any adjustments.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal and bank transfers.

No, we do not charge any setup fees for custom orders. The price you see on our website includes all costs associated with production.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website and stay updated on its delivery status.